{"id":4563,"date":"2026-02-05T01:30:51","date_gmt":"2026-02-05T01:30:51","guid":{"rendered":"https:\/\/stonecastlewine.com\/privacy\/"},"modified":"2026-03-10T14:36:30","modified_gmt":"2026-03-10T14:36:30","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/stonecastlewine.com\/sq\/refund-policy\/","title":{"rendered":"Politika e rimbursimit"},"content":{"rendered":"
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Refund and Return Policy<\/b><\/h1>\n

Stone Castle Vineyards & Winery<\/b><\/p>\n

Last Updated: 10\/03\/2026<\/span><\/p>\n

Thank you for shopping at Stone Castle Winery. We want you to be completely satisfied with your purchase. This Refund and Return Policy explains the conditions under which you may return products and request a refund, in accordance with the consumer protection laws of the Republic of Kosovo (Law No. 06\/L-034 on Consumer Protection). For customers in Albania, this policy also aligns with the Law on Consumer Protection (Law No. 9902, dated 17.04.2008, as amended). For customers in North Macedonia, this policy aligns with the Law on Consumer Protection (Official Gazette No. 38\/2004, as amended).<\/span><\/p>\n

1. Right of Withdrawal (Cooling-Off Period)<\/b><\/h2>\n

Under the consumer protection laws of the Republic of Kosovo, you have the right to withdraw from an online purchase within 14 calendar days from the date you receive the goods, without giving any reason. This right applies to all products purchased through our Website, provided the conditions outlined below are met.<\/span><\/p>\n

To exercise this right, you must notify us of your decision to withdraw by sending a clear written statement to info@stonecastlewine.com within the 14-day cooling-off period. You may use the following wording: “I hereby notify you that I wish to withdraw from my purchase of